FAQs

  1. Where do you ship?
    We deliver all across Saudi Arabia (KSA) and the United Arab Emirates (UAE).

  2. Delivery time?
    Delivery usually takes 1–5 business days depending on location.

  3. Payment methods?
    We accept Cash on Delivery, credit/debit cards, and secure online payments.

  4. Is Cash on Delivery available?
    Yes, Cash on Delivery is available in selected areas of KSA and UAE.

  5. Are your products original?
    Yes, all our products are 100% authentic and quality checked.

  6. Can I cancel my order?
    Orders can be canceled before shipment only.

  7. Return or exchange policy?
    Returns or exchanges are accepted according to our return policy terms.

  8. How can I track my order?
    Tracking details are shared via email or WhatsApp after shipping.

  9. Any hidden charges?
    No, all prices and charges are clearly shown at checkout.

  10. Is my information safe?
    Yes, your personal information is fully secure and protected.

  11. How to contact support?
    You can contact us anytime at toqeeralarab@gmail.com.